Privacy Policy
Last updated: November 20, 2024

Introduction

SPXCommerce (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”) and handling your personal information with transparency and respect. This Privacy Policy explains how we collect, use, share, and protect your information when you visit www.spxcommerce.com (the “site”). By accessing or using our site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information from you when you use our site:

  • Personal Identification Information: Such as your name, email address, phone number, and company details when you fill out contact forms or request information.
  • Technical Information: This includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Information about how you interact with the site, such as your browsing patterns, referring and exit pages, and the date and time of your visits.
  • Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to collect data about your interaction with our site, which helps improve user experience and track user preferences.

2. How We Use Your Information

We may use your information for the following purposes:

  • To Provide and Improve Our Services: Use your information to manage your inquiries, provide requested services, and enhance your experience on our site.
  • To Communicate with You: Send information about our products, updates, promotional offers, and other information we think may be of interest to you, based on your preferences.
  • For Analytics and Research: Analyze user trends and usage to improve the site’s performance, features, and usability.
  • To Comply with Legal Obligations: We may process your information to fulfill any legal obligations or respond to lawful requests by public authorities.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our site, conducting our business, or serving our users, so long as these parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

4. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access: You may request access to your personal information that we hold.
  • Correction: You may request corrections to your information if it is inaccurate or incomplete.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions.
  • Objection: You may object to our processing of your personal information based on our legitimate interests.
  • Withdrawal of Consent: Where we rely on your consent for processing, you may withdraw your consent at any time.

To exercise these rights, please contact us using the details provided in Section 11.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the security of your information transmitted through the site.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site, gather general visitor information, and track visits to our site. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the site may become inaccessible or not function properly.

7. Third-Party Links

Our site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of every site you visit.

8. Children's Privacy

Our site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take steps to delete the information.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, where privacy laws may be different. We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by updating the “Last Updated” date at the top of this policy. Your continued use of the site after any changes to the Privacy Policy constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

SPXCommerce
clientsupport@spxcommerce.com
H-21, First Floor, Sector-63, Noida, Uttar Pradesh 201301 India